Frequently Asked Questions
We support NDIS participants across all of Melbourne, providing reliable care wherever you are.
Yes, we provide support for participants with low, medium, and high support needs, tailored to each individual’s requirements.
We offer fast onboarding and can begin supports when you request, helping you access care without delay.
Yes — we regularly collaborate with support coordinators, plan managers, families, and allied health professionals to ensure coordinated care.
Yes — we offer 24/7 support across Melbourne, providing reliable assistance whenever you need it.
Simply contact us by phone or email, and our friendly team will guide you through the process step by step.
Absolutely — we provide support for community participation, social outings, group activities, and skill-building programs to help you stay connected and engaged.
Yes — we support with cleaning, laundry, meal preparation, home organisation, and daily personal care, helping you live comfortably and independently.
Yes — we help participants with safe and reliable transport to appointments, work, study, programs, and community activities.
Yes — we provide Short-Term Accommodation (STA) and Mid-Term Accommodation (MTA) with personal care, daily support, meals, and engaging activities to meet your temporary housing needs.
Yes — all our services are tailored to your needs, supporting you at home, in shared living, or in the community, at times that suit your lifestyle.